Improving learner outcomes

Tutor support

Our course content is online, which means that you can do your self-study anywhere and at any time. However, when you enrol on a tutored course you’ll be assigned a personal tutor, so you’ll receive human support and encouragement too.

OLT tutors

Tutor support photo

OLT tutors are education specialists who’ve worked as advisory teachers, speech and language therapists and educational psychologists.

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Your tutor will contact you, by phone if you provide a contact number, following your enrolment to talk about your study plans and timescales. You’ll be provided with guides to help you get started, and tips for getting the most out of your course.

Each course is designed to be as user-friendly as possible, but if you do need help with something, you’ll be able to email your tutor for advice. You’ll also agree a point of direct contact (phone, Skype or facetime) at a stage when it will be most helpful to you.

Your tutor will be able to offer advice when you write your three SMART goals and choose the most appropriate interventions.

You’ll be supported until you complete your course (usually between 12 and 16 weeks), when your tutor will issue you with a certificate of completion. Of course, you’ll have access to your course and its resources for 12 months from the date you enrolled.

In-house tutors

If a school or local authority enrols a number of employees on a course, they can opt to have an in-house specialist provide tutor support. In this situation, the in-house specialist will complete the course(s) as a participant first, and take part in tutor training to prepare them for the role.

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